Privacy Policy

Compliant with UK GDPR and Data Protection Act 2018

Effective date: 1st January 2025

The Imperfect Life Coach ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Policy explains:

What personal data we collect

How we use it

Your rights

How to contact us

1. Information we collect:

Contact details (name, email, phone number)

Payment information (processed securely via Stripe)

Communications (emails, messages, coaching notes)

Website usage (via cookies and analytics)

2. How we use your data:

To provide coaching services

To process payments

To send session summaries and resources

To improve our services

To comply with legal obligations

3. Legal basis for processing:

Consent

Contract performance

Legal obligation

Legitimate interests (e.g., business administration)

PRIVACY POLICY

4. Data sharing:

We do not sell or rent your data.

We may share data with trusted service providers (e.g., payment processors, cloud storage) under strict confidentiality.

To run this service, we share limited personal data with trusted providers who process it on our behalf, including our email platform (MailerLite), our booking system (Calendly), and Google (website security and email). This list may change from time to time as our tools evolve. We only use providers who meet UK data-protection standards.

5. Data retention:

We retain client data for up to 6 years after your last session (for legal and insurance purposes) unless you request deletion sooner (subject to legal exceptions).

6. Your rights:

You have the right to:

Access your personal data

Correct or delete your data

Object to processing

Withdraw consent

Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Contact us:

Email: info@theimperfectlifecoach.com

Address: Available on request

No part of this website or associated materials may be copied, reproduced, distributed, or transmitted in any form without prior written permission.

Terms and Conditions

Website Terms of Use

Effective date: 1st January, 2025

Welcome to The Imperfect Life Coach website (the "Site").

By using this Site, you agree to the following terms. If you do not agree, please do not use the Site.

1. Intellectual Property:

All content on this Site, including text, images, logos, and downloadable resources, are owned by The Imperfect Life Coach and protected under UK copyright law.

You may view, download, and print materials for personal use only. No commercial use without written permission.

2. Coaching Disclaimer:

Coaching is not a substitute for therapy, legal advice, medical advice, or financial advice. Outcomes are individual and not guaranteed.

3. User Responsibilities:

You agree to use this Site lawfully.

You must not: Attempt to hack or harm the Site

Post or transmit any unlawful material

4. Limitation of Liability: We are not liable for any loss or damage arising from use of this Site or services, except where required by law.

5. External Links:

This Site may contain links to other websites. We are not responsible for the content or practices of those sites.

6. Changes:

We may update these Terms from time to time. Continued use of the Site indicates acceptance.

7. Governing Law:

These Terms are governed by the laws of England and Wales.

Disclaimer

The Imperfect Life Coach provides coaching services intended to support personal and professional development.

Services do not constitute psychological counselling, therapy, financial advice, or legal advice.

By engaging in coaching services or using this Site, you acknowledge:

You are responsible for your own physical, mental, and emotional wellbeing.

Coaching outcomes are not guaranteed.

You should consult appropriate professionals (e.g., GP, solicitor) for specialist advice.

Cookies

This website uses cookies, small text files stored on your device, to help it work properly and to help us understand how the site is being used so we can improve it.

We use:

Essential cookies that make the site and its forms and booking function properly. The site will not work correctly without these.
Analytics cookies that tell us, in aggregate, how visitors find and use the site (for example, through Google Analytics). This helps us improve it. These do not identify you personally.
Third-party cookies set by the trusted services we use to run the site, including MailerLite (forms and email), Calendly (booking) and Google (website security and, where enabled, analytics). These providers set their own cookies under their own policies.

You can control or delete cookies through your browser settings at any time. Blocking essential cookies may stop parts of the site working. Most browsers let you refuse or delete cookies via their Help or Settings menu.

By continuing to use this site, you consent to our use of cookies as described here.

Privacy Policy

Terms and Conditions

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